Terms of Service

These Terms of Service (the "Terms") are an agreement between Yakware ("Yakware", "we", "us") and the person or entity creating an account for or using the YakPipes service ("you", "Customer"). By creating an account or using YakPipes, you agree to these Terms. If you are accepting on behalf of a company, you represent that you are authorized to bind that company.

1. The service

YakPipes is a workflow automation platform: a visual builder for trigger-to-action pipelines, connectors to third-party APIs (via OpenAPI import or OAuth), inbound webhooks, scheduled runs, data transforms, and run history with failure notifications (together, the "Service"). We may improve or change the Service over time; we will not materially reduce the core functionality you have paid for during a subscription period.

2. Accounts

You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account, including activity by team members you invite and runs triggered by webhooks you expose. You must be at least 16 years old to use the Service.

3. Trial, subscriptions, and billing

• New accounts receive a free trial with full access to the Service within trial limits. No payment method is required to start a trial.
• Paid use of the Service is sold as a subscription on the plan tiers and limits shown on our pricing page at the time of purchase. Payments are processed by Stripe; we do not store card numbers.
• Subscriptions renew automatically each billing period until cancelled. You can cancel at any time from the billing page; cancellation takes effect at the end of the current billing period and we do not provide pro-rated refunds unless required by law.
• When a trial or subscription ends, your workflows stop running and premium limits no longer apply, but your account and workflow definitions remain accessible so you can export them or resubscribe.
• We may change prices with at least 30 days' notice before your next renewal.

4. Your data and your responsibilities

As between you and Yakware, you own the data you submit to the Service and the data your workflows move: workflow definitions, connector configurations and credentials, webhook payloads, and run results ("Customer Data"). You grant us the rights needed to host, process, and display Customer Data solely to provide the Service. Connector credentials and secrets are stored encrypted. Our processing of personal data in Customer Data is described in the Privacy Policy.

Because your workflows call third-party APIs with your credentials and move your data, you are responsible for using them lawfully. In particular, you must:

• comply with the terms of service, rate limits, and data-use policies of every third-party API your workflows call;
• have a lawful basis for any personal data your workflows collect, move, or store, and disclose that processing in your own privacy notice; and
• keep webhook endpoints and tokens confidential, and rotate any credential you believe has been exposed.

5. Acceptable use

You agree not to use the Service to:

• violate any law or the rights of others;
• send spam or unsolicited messages, or distribute malware;
• evade, overload, or abuse third-party APIs, including by circumventing their authentication, quotas, or terms;
• probe, disrupt, or overload the Service or other customers' use of it;
• resell the Service without our written agreement.

We may suspend accounts that violate this section, with notice where practicable.

6. Intellectual property

Yakware owns the Service, including its software, design, and documentation. These Terms do not grant you any rights in the Service other than the right to use it while your account is in good standing.

7. Termination

You may stop using the Service and delete your account at any time. We may terminate or suspend your account for material breach of these Terms if the breach is not cured within 14 days of notice (or immediately for serious abuse). Upon termination we will, on request made within 30 days, provide an export of your workflow definitions and run history, after which we may delete your Customer Data.

8. Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that any third-party API your workflows depend on will remain available or unchanged.

9. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or loss of profits, revenue, or data. Each party's total liability arising out of these Terms is limited to the amounts you paid for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

10. Changes to these Terms

We may update these Terms from time to time. For material changes we will notify you by email or in the Service at least 30 days before they take effect; continued use after that date constitutes acceptance. The latest version is always available at this page.

11. Contact

Questions about these Terms: support@yakware.com.